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Texas Land and Cattle Case Study

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- Website Design
- Database Driven Content Manager
- Secure Administration System

The Texas Land Title Association (TLTA) is a non-profit State trade association representing the interests of more than 600 members to the Texas Legislature and the Texas Department of Insurance. They wanted to upgrade the TLTA website to improve the user-experience of their partners, customers, and members, and so that the TLTA staff could easily update the site's content.

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We developed a website that emphasized easy navigation and effortless information retrieval so that visitors have single click access to over a 1000 pages of vital information and internal publications. To replace the printed TLTA membership directory OnSite designed and implemented a database driven content manager to hold, manage and present the information through an easy to navigate interface. Members no longer have to wait for the new publication to be printed. They can perform secure online searches of the membership database to immediately access the most current information. To enable TLTA to manage web content themselves, OnSite created a secure administration system for the site. Now they can instantly update the site and their online membership directory from any of their computers, while keeping the data protected. Costs and turnaround time for content updates shrank almost instantly.

Results from new website:

• The new site significantly increased operational efficiency; On-line activity increased dramatically and this coincided with a 30% reduction in phone enquiries.

Reduced costs – HUGE time savings due to the reduction in phone traffic. Monthly web expenditures decreased up to 25% because TLTA could complete content updates on their own.

• New valuable on-line services enable members to have immediate access to the latest information. Now that the membership directory is on-line, the site is truly a one-stop resource.

Client testimony:

"The new website was quite a success for TLTA and our membership! It is very easy to navigate, simple for us to maintain, and provides instant access to the information our members want. I’ve been extremely pleased in working with OnSite as the service they provide is excellent. I’ve worked with many other solution providers in the past and OnSite has been the best experience I’ve had!" Kathy Whatley, Communications Director

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